ZEYNAH
ZEYNAH
ZEYNAH · Agent
Inquiries from Instagram and social media no longer disappear into the inbox void: Zeynah answers, captures prospects and hands them to your team.
24/7 · Multilingual · GDPR compliant · Made in Hamburg
Followers become customers — even outside your working hours:
Frequent questions about products, prices and availability — answered instantly.
Name, request and contact details are recorded in a structured way and handed to your team.
Prospects who don't answer right away are reminded automatically.
Negotiations, special cases and complaints go to your team — with a summary.
The social media agent doesn't work alone — it is one of six agents:
Answers
It answers direct messages and inquiries from your social media channels, captures prospects with their details and hands them to your team — so followers become customers, even outside your working hours.
The focus is on Instagram. Depending on the setup, additional social media channels can be added — in a conversation we clarify which channels are relevant for your business.
No. It takes over the recurring first responses and lead capture. Creative work, campaigns and personal care stay with your team.
The social media agent is part of the Zeynah platform and is currently being rolled out with pilot customers. In the demo call we show the current state and check whether it fits your processes.
15-minute demo — together we look at your channels and your process.
Request for free