ZEYNAH · Agent

The WhatsApp agent

Your customers use WhatsApp anyway. Zeynah reads along, answers instantly, takes orders and checks them — around the clock, in over 20 languages.

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24/7 · Multilingual · GDPR compliant · Made in Hamburg

What the WhatsApp agent does

Directly in WhatsApp — where your customers already are:

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Answer messages

Questions about products, prices and delivery times — answered instantly, even at 10 pm.

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Understand voice messages

The customer speaks the way they always speak — Zeynah transcribes, checks and confirms.

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Take orders

Items, quantities and special requests are recognised and prepared for approval.

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Detect errors

2,000 instead of 200? Zeynah spots deviations from the order pattern and asks.

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Hand over to the team

Complex matters go to the right person — with a summary.

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Everything in the dashboard

Every order and inquiry visible in the live cockpit — nothing gets lost.

Experience it live: wholesale

The WhatsApp agent is already available as a ready-made industry solution:

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Order autopilot wholesale

Order by voice message at 11 pm — checked in the system in the morning. With live dashboard and audio samples.

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Answers

Frequently asked questions

How does the WhatsApp agent work?

Customers message your WhatsApp number — as text or voice message. Zeynah understands the request, answers instantly, takes orders with quantities and special requests and prepares them for approval. Your team keeps control.

Does Zeynah understand voice messages?

Yes. Voice messages are transcribed, checked and answered — in over 20 languages. Zeynah detects typos and unclear quantities and asks before a mistake gets expensive.

Is WhatsApp communication with AI GDPR compliant?

Yes. Zeynah runs GDPR compliant with servers in the EU, you receive a data processing agreement (DPA), and customers are transparently informed that they are writing with a digital assistant.

Who benefits from the WhatsApp agent?

For any business whose customers order or inquire via WhatsApp — from food wholesale to trades to service providers. Especially strong when orders come in during evenings and weekends.

Automate WhatsApp for your business

15-minute demo — we show you the agent with examples from your industry.

Request for free
Request for free → Message us on WhatsApp