ZEYNAH
ZEYNAH
ZEYNAH · Agent
The customer service agent answers inquiries instantly — on every channel, in over 20 languages. Your team only gets the cases that truly need a human.
24/7 · Multilingual · GDPR compliant · Made in Hamburg
The recurring 80 % of your customer service — instantly and reliably:
Natural conversations instead of hold queues — every caller is served immediately.
WhatsApp, email and web forms — answers in seconds, not days.
Opening hours, prices, appointments, order status — resolved directly instead of forwarded.
The agent answers from your knowledge base — nothing invented, nothing generic.
Complex cases go to the right employee — with a summary.
Every inquiry visible in the dashboard — analytics included.
The customer service agent is already built into the ready-made solutions:
Answers
It answers incoming inquiries on all channels — phone, WhatsApp, email, web. Standard cases are resolved instantly: opening hours, prices, status, appointments, orders. Complex matters are handed to your team with a summary.
The answers come from your knowledge base — your products, prices and processes. Zeynah answers only with your stored knowledge and honestly says when something is not covered.
The agent recognises them, calms the customer and immediately forwards to a human — with all the information, so your employee does not start from zero.
Yes. 24/7, including weekends and holidays, in over 20 languages. No busy signal, no hold queue — even when several customers call or write at the same time.
15-minute demo — together we calculate how many inquiries the agent takes over for you.
Request for free